Privacy Policy

CyberNet Privacy Policy

At CyberNet, the security and privacy of your data are of utmost importance. This privacy policy explains how we collect, use, and protect the information you provide when using our services. By accessing or using our services, you agree to the terms of this policy.

1. Acceptance of the Terms

By accessing or using our web hosting, software development, and cybersecurity services, you consent to the collection, use, and sharing of your personal information as described in this policy. If you do not agree with this policy, please do not use our services.

2. Collection of Personal Information

We collect personal information in various ways, including during your registration, while using our services, or when you contact us for support. The information we collect includes:

1. Identification Information: Name, email address, phone number, physical address.
2. Payment Information: Transaction details, banking information, or credit card details.
3. Technical Information: IP address, browser type, operating system, browsing data (cookies, visit history), and other information collected automatically for performance and security analysis.
4. Service Usage Information: Data regarding your use of our services, including information related to managing your account, website or app configurations, and interactions with our support team.

3. Use of Information

The information we collect is used for the following purposes:

1. Providing Our Services: Managing your subscriptions, creating and maintaining your user account, and providing you with web hosting, software development, and cybersecurity services tailored to your needs.
2. Improving Our Services: Analyzing your preferences, monitoring the use of our services, and identifying opportunities to improve performance and features.
3. Ensuring Security: Protecting your data, detecting any malicious or unauthorized activity, and implementing enhanced security measures.
4. Communications and Support: Sending you information about your account, maintenance notifications, or responding to your technical support requests.
5. Legal Compliance: Complying with legal, regulatory, or contractual obligations, including managing disputes or complying with legal requests.

4. Data Security

We implement rigorous technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

5. Sharing of Information

CyberNet does not sell or rent your personal information to third parties. However, we may share your data in the following situations:

1. Third-Party Service Providers: We may share your information with trusted partners or service providers who perform tasks on our behalf, such as hosting, payment processing, or data analysis.
2. Legal Obligations: If required by law or if we believe in good faith that it is necessary to disclose your information to comply with a legal procedure, protect our rights or those of our users, or in an emergency to protect the security of our services.
3. Sharing with Business Partners: As part of business partnerships or collaborations to enhance our services or offer complementary services, we may share certain personal information with your prior consent.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your online experience. A cookie is a small text file stored on your device when you access our website. These cookies allow us to:

1. Facilitate your navigation and remember your preferences.
2. Analyze the use of our services and improve our performance.
3. Protect our services from attacks and malicious behavior.

You can adjust your browser settings to refuse cookies, but this may affect some features of our services.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including meeting legal requirements, resolving disputes, and enforcing our agreements. Information may be retained after your account is terminated if necessary for legal or business reasons.

8. Right to Access, Modify, and Delete

In accordance with applicable law, you have the right to access, correct, or delete your personal information if it is inaccurate or if you no longer wish to use our services. You can exercise these rights by contacting us at the address below.

9. Changes to This Privacy Policy

CyberNet reserves the right to update or modify this privacy policy at any time, depending on the needs of the business or legal requirements. We will inform you of any significant changes by posting the updated version on our website. We encourage you to review this page regularly to stay informed about our privacy practices.

10. Contact Us

If you have any questions regarding this privacy policy or wish to exercise your rights regarding your personal data, you can contact us at the following address:

Email: support@cybernet.host

Address: 2375 Rue Jean Talon, Montreal, Quebec, H2E 1W1, Canada

11. Consent

By using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy. If you do not agree with this policy, please stop using our services immediately.