1. Data Controller
Vconnect is developed and operated by CyberNet.
2375 Rue Jean Talon
Montreal, Quebec, H2E 1W1
Canada
Email: support@cybernet.host
Website: https://cybernet.host/
For privacy-related questions, requests, or concerns, you may contact us using the email address above.
2. Information We Collect
We aim to collect only the information necessary to provide and maintain Vconnect.
2.1 Account Information
When you create or use a Vconnect account, we may collect account-related information such as:
- Email address
- Account identifier
- Username or display name, if provided
- Authentication information necessary to secure your account
- Information required to maintain and manage your account
Account information is used to authenticate users, maintain accounts, provide application functionality, and communicate with users when necessary.
3. Server and Connection Information
Vconnect is a remote server management application. In order to provide its core functionality, users may enter or configure information relating to remote servers.
Depending on the features you use, this information may include:
- Server hostname
- Server IP address
- SSH username
- SSH port
- SSH authentication configuration
- SSH private keys
- Password-based authentication credentials
- Server connection settings
- SFTP connection information
- Docker connection information
- Systemd service information
- Saved command snippets
- Server monitoring information
This information is provided by the user and is used to establish and maintain connections to servers selected by the user.
Vconnect may provide functionality that allows you to store or use credentials, private keys, passwords, or other authentication information.
You are responsible for ensuring that you protect your credentials and private keys and that you have the legal authorization to access and manage any server connected through Vconnect.
You should never provide Vconnect with credentials that you are not authorized to use.
4. How We Use Information
Information collected or provided through Vconnect may be used for the following purposes:
- Creating and managing user accounts
- Authenticating users
- Providing access to Vconnect features
- Establishing SSH connections
- Establishing SFTP connections
- Allowing users to manage remote files
- Displaying server resource information
- Managing Docker containers
- Managing Systemd services
- Storing user-configured command snippets
- Maintaining application functionality
- Protecting accounts and services against unauthorized access
- Providing customer support
- Responding to user requests
- Maintaining the security and integrity of the Service
- Complying with applicable legal obligations
5. SSH Connections and Remote Servers
Vconnect is primarily a client application that allows users to connect directly to remote infrastructure.
When you use Vconnect to connect to a server, information necessary to establish that connection may be transmitted between your device and the remote server.
For example, when using SSH, the following may be transmitted to the server you choose to connect to:
- Your configured username
- Authentication credentials or cryptographic authentication data
- Commands you execute
- File operations performed through SFTP
- Other information necessary to perform the requested operation
These communications are directed to the remote server selected by you.
CyberNet does not control the servers you connect to through Vconnect and is not responsible for the privacy practices, security, data retention, or data processing performed by those servers.
You are responsible for reviewing the privacy and security practices of any third-party server or service you access using Vconnect.
6. Private Keys and Authentication Credentials
Vconnect supports authentication methods including SSH private keys and passwords.
Authentication credentials and private keys may be stored or processed on your device in order to provide the functionality you request.
Where supported by the operating system, Vconnect may rely on platform security mechanisms and secure storage facilities to protect sensitive credentials.
Vconnect may also support biometric authentication or device-level authentication to help protect access to stored application information.
You remain responsible for protecting your Android device, account credentials, SSH private keys, passwords, and other authentication information.
7. Data Stored on Your Device
Some information required for Vconnect to operate may be stored locally on your device.
This may include:
- Account-related information
- Server configurations
- Hostnames and IP addresses
- SSH usernames
- Connection preferences
- Authentication configuration
- Private keys or credentials, where you choose to save them
- Command snippets
- Application preferences
- Session-related information
Local data remains under your control through your device and the Application.
Deleting the Application may remove locally stored Application data depending on your device's operating system and storage configuration.
8. Data We Do Not Intentionally Collect
Vconnect is designed primarily as a remote administration client.
Unless specifically stated otherwise in this Privacy Policy or in a future update, we do not intentionally collect the following categories of information for our own purposes:
- The contents of files stored on your remote servers
- Files transferred through SFTP
- Commands executed on your remote servers
- Docker container contents
- Systemd service contents
- The contents of your remote server databases
- Private data stored on servers you manage
- Personal information contained within files on your remote servers
However, information that you transmit directly to a remote server through Vconnect is subject to the configuration, operation, logging, and privacy practices of that remote server.
9. Data Sharing
We do not sell or rent your personal information.
We do not share personal information with third parties for their own advertising purposes.
Service Providers
We may use trusted third-party service providers to operate, maintain, secure, or support our services.
Such providers may process information only as necessary to perform services on our behalf and may be subject to contractual or legal confidentiality and data protection obligations.
Legal Requirements
We may disclose information when required to do so by applicable law, regulation, legal process, court order, or governmental request.
We may also disclose information when reasonably necessary to:
- Protect our legal rights
- Protect the safety of users
- Investigate fraud or abuse
- Detect or prevent security incidents
- Enforce our terms and policies
- Respond to a valid legal request
10. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
Security measures may include:
- Secure network communications
- Encrypted SSH connections
- Secure authentication mechanisms
- Device-level security controls
- Protected credential storage where supported
- Access controls
- Security monitoring and maintenance
However, no method of electronic transmission, storage, or authentication can be guaranteed to be completely secure.
You are responsible for maintaining the security of your device, account, passwords, private keys, and server credentials.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain user accounts
- Provide customer support
- Maintain security
- Resolve disputes
- Comply with legal obligations
- Enforce applicable agreements and policies
When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.
12. Account Deletion
You may request deletion of your Vconnect account and associated personal information.
To request account deletion, contact us at:
Please include enough information for us to identify your account and process your request.
Upon receiving and validating a deletion request, we will take reasonable steps to delete the applicable account information, subject to information that we are legally required or legitimately permitted to retain.
13. Your Privacy Rights
Depending on your country, province, state, or other applicable jurisdiction, you may have rights regarding your personal information.
These rights may include:
- The right to request access to personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of personal information
- The right to request restriction of certain processing
- The right to object to certain processing
- The right to request portability of certain information
- The right to withdraw consent where processing is based on consent
To exercise an applicable privacy right, contact:
14. Children's Privacy
Vconnect is intended primarily for system administrators, developers, DevOps engineers, IT professionals, and other users managing computer infrastructure.
Vconnect is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
15. Third-Party Services and Websites
Vconnect may allow you to connect to third-party infrastructure and services, including but not limited to:
- Cloud servers
- VPS providers
- Dedicated servers
- Linux servers
- Raspberry Pi devices
- NAS devices
- Docker environments
- Hosting providers
- Other SSH-compatible infrastructure
These third-party services are independent of CyberNet.
When you access a third-party service through Vconnect, that service may collect, process, or retain information according to its own privacy policy and terms.
CyberNet does not control and is not responsible for the privacy practices of third-party services.
16. Analytics, Advertising, and Tracking
Vconnect does not intentionally use personal information for targeted advertising.
Unless otherwise disclosed through an update to this Privacy Policy, Vconnect does not intentionally collect personal information for advertising profiles or sell personal information to advertisers.
If future versions of Vconnect introduce analytics, advertising technologies, crash reporting, or other third-party data collection services that materially affect your privacy, this Privacy Policy will be updated accordingly.
17. Cookies
The Vconnect mobile application itself does not require browser cookies to provide its core SSH, SFTP, server monitoring, Docker, or Systemd functionality.
Our website, cybernet.host , may use cookies or similar technologies.
This Privacy Policy primarily applies to the Vconnect mobile application.
18. International Data Transfers
Depending on where you use Vconnect and where our infrastructure or service providers are located, personal information may be processed or stored in countries other than your country of residence.
Where required by applicable law, we will take appropriate measures designed to provide an adequate level of protection for personal information transferred internationally.
19. Data Breach and Security Incidents
If we become aware of a security incident involving personal information that requires notification under applicable law, we will take appropriate steps to investigate, contain, and remediate the incident.
Where legally required, we will notify affected users and/or relevant authorities within the applicable time period.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
- New Application features
- Changes to our services
- Changes in data processing practices
- Security improvements
- Changes in applicable laws or regulations
- Changes to third-party services
When we update this Privacy Policy, we will update the Last Updated date at the top of this document.
21. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
2375 Rue Jean Talon
Montreal, Quebec, H2E 1W1
Canada
Email: support@cybernet.host
Website: https://cybernet.host/
22. Consent and Acknowledgment
By downloading, installing, accessing, or using Vconnect, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with the practices described in this Privacy Policy, you should discontinue use of Vconnect and, where applicable, delete the Application and request deletion of your account.
Developed and operated by CyberNet
Privacy Contact: support@cybernet.host
Website: https://cybernet.host/
Last Updated: August 10, 2026
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