Vertrauenswürdiges Kanadisches Hosting | SICHERE_INFRA: CAN_NODE_01 | VERSCHLÜSSELUNG: AES-256-GCM | Dokumentation |
24/7 EXPERT MONITORING

Elite
Website Maintenance

Don't let outdated software or security vulnerabilities slow your business down. CyberNet provides comprehensive SLA-backed maintenance plans to keep your digital assets running at peak performance.

Website Maintenance Hero

Professionelle Support-Säulen

From security hardening to content updates, we handle the technical heavy lifting so you can focus on your business.

Security & Patching

We apply critical security patches for WordPress, Joomla, Drupal, and custom PHP apps as soon as they are released to prevent hacking attempts.

Performance Tuning

Monthly database optimization, image compression, and cache configuration to ensure your Core Web Vitals remain in the green.

Off-site Backups

Encrypted daily backups stored on geographically separate Canadian servers, allowing for 1-click disaster recovery.

Bug & Error Fixes

A dedicated developer assigned to your account to resolve layout breaks, server errors, or plugin conflicts within hours.

Content Updates

Need to change pricing, add a team member, or post a new blog? Send us the details, and we'll handle the formatting and publishing.

SEO Health Check

We monitor for broken links (404s), redirect issues, and indexing errors to keep your Google search ranking stable.

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Maintenance Service Tiers

Choose the response time and support volume that matches your business criticality.

Standard Care

Essential security and updates for small business sites.

Enterprise SLA

Maximum protection for high-traffic commerce and mission-critical apps.

Maintenance Tiers
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Our Continuous Care Process

We maintain a proactive baseline to prevent issues before they impact your users.

Maintenance Cycle

Unsere Support-Vereinbarungen bieten kalkulierbare Kosten und garantierte Expertise für Ihre wachsende digitale Präsenz.

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Maintenance FAQs

Everything you need to know about our support agreements.

Why do I need a maintenance plan?

Web software like WordPress releases updates weekly. Without regular patching, your site becomes an easy target for automated bot attacks and malware.

Do you only support sites hosted on CyberNet?

While we prefer our infrastructure, we provide maintenance for websites hosted on any reputable Canadian or US-based provider.

What is your typical response time?

Our Standard SLA guarantees a response within 4 hours, and our Enterprise SLA provides immediate emergency phone support.

Can I cancel my plan anytime?

Yes, our maintenance services are flexible. You can opt for monthly rolling contracts with no long-term commitment.

Does this cover content changes?

Yes, all our maintenance plans include a set number of "Task Minutes" per month for small content updates, image swaps, or text changes.

Do you provide security cleanups if we are hacked?

Yes, emergency malware removal and site recovery are included in our Priority and Enterprise tiers.

Will my site go down during updates?

We perform updates on a staging site first. Only once verified do we push to production, ensuring zero user-facing downtime.

How do I request a change?

Simply open a support ticket or send an email to our maintenance desk. Our average turnaround for small tasks is under 24 hours.

Can I cancel or change plans?

Yes, maintenance plans are billed monthly with no long-term contracts. You can upgrade or downgrade at any time.

Peace of Mind for Your Digital Assets

Let us handle the technical complexities while you scale your business.