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A website typically depends on several outside vendors — hosting, a developer or agency, various software providers — and managing those relationships well pays off.
Keep Contracts and Contacts Organized
A central record of who you work with, what they're responsible for, and how to reach them prevents scrambling to find this information during an actual need.
Understand Response Time Expectations
Knowing each vendor's actual support commitments in advance sets realistic expectations rather than assuming instant response during a crisis.
Periodically Review Whether Vendors Still Fit
A vendor that was the right fit years ago may no longer match your current needs — periodic review prevents inertia from keeping a poor fit in place indefinitely.
