What Is a Network Uptime SLA and How Is It Measured?

A network uptime SLA specifically guarantees connectivity at the network level, distinct from the uptime of any particular application running on top of it.

How It's Measured

Continuous automated monitoring checks network reachability at set intervals, with any detected outage counted against the guaranteed percentage for that billing period.

Network Uptime vs Application Uptime

A network can be fully up while a specific application on a server crashes — these are tracked and guaranteed separately, and it's worth understanding which one a specific SLA actually covers.

Further Reading

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