How to Add a Sub-User to Manage Your Account

Sharing your main Client Area login with a team member or contractor is a common but avoidable security shortcut.

Why Sub-Users Are Better

A sub-user gets their own separate login, with permissions you control, rather than full access to billing, personal information, and every service on your account.

Setting One Up

In your Client Area's account settings, look for user management or sub-account options, add their email, and select exactly which permissions (support tickets, specific services, billing) they should have.

Revoking Access

When a team member or contractor's role ends, removing their sub-user access takes seconds — far simpler and safer than changing a shared password everyone was using.

Further Reading

• View Pricing
• Contact Billing Support
• Interac – Secure Canadian Payments