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Invoices are generated automatically for every billing cycle, and understanding their layout makes reviewing them take seconds instead of guesswork.
Line Items
Each service you're being billed for — hosting, domains, add-ons — appears as a separate line, showing the service name, billing period covered, and individual price.
Taxes
Applicable taxes (such as GST/HST for Canadian clients) are calculated and displayed separately from the subtotal, based on your account's billing address.
Due Date
Invoices are typically generated in advance of the actual renewal date, giving you time to review charges or update payment details before anything is charged.
Payment Status
Each invoice clearly shows whether it's paid, pending, or overdue, along with the payment method used if already processed.
Where to Find Your Invoices
Your Client Area's Billing section lists every invoice, past and current, each downloadable as a PDF for your own accounting records.
Questions About a Charge
If something on an invoice looks unfamiliar, opening a support ticket referencing the specific invoice number gets you the fastest, most accurate answer.
